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Frequently asked questions (FAQs)
How much bond will I get?
Show moreThe bond assistance loan is determined by factors such as:
- number of tenants
- relationship of tenants
For example, a couple or adult with a child will receive a maximum payment of up to $1,700 in addition to two weeks rent in advance.
Is the bond assistance loan paid directly to me?
Show moreNo, the loan is paid directly to the landlord on your behalf. You must make payments on the loan to Communities during the term of the tenancy until the loan is repaid in full.
What If I have already paid the bond to my landlord?
Show moreReimbursement is possible within the first eight weeks; however, you must be able to provide details of the lease agreement including copies of paid receipts.
When I vacate my private rental what happens to the bond I have paid?
Show moreIf you have met the conditions of your lease and repaid the loan amount in full, the landlord will refund the bond to you when you vacate. However, if the loan is not paid in full, the landlord will pay any outstanding amount of the unpaid loan directly to Communities and refund only the balance to you.