Electrical incidents
You are legally required to report any electric shock and damage to property from electrical incidents so that the cause of the shock/damage can be investigated and corrected. Even minor shocks can lead to electrocution (death).
Network Operator contact numbers:
- Western Power: 13 13 51
- Horizon Power: 13 23 51
- Rio Tinto: 1800 992 777
- BHP Billiton: 1300 632 483 – option 4
- Peel Renewable Energy (Zenith Energy): 1800 571 211
- Indian Ocean Territories Power Service (IOTPS) and Christmas and Cocos (Keeling) Islands: 9164 7111
Building and Energy
Freecall 1800 678 198 (all hours, from anywhere in Western Australia)Contact Building and Energy if the Network Operator is not known
Gas incidents
All fuel gas accidents or incidents that occur in Western Australia must be reported to:
- the relevant gas supplier; and
- the Director of Energy Safety (Building and Energy).
This includes near misses, injuries or property damage relating to fuel gas (Natural Gas, LP Gas, CNG, LNG).
Local gas suppliers
Kleenheat Gas Tel: 1800 093 336
Origin Energy Tel: 1800 808 526
Elgas Tel: 1800 819 783
In the event of fire, an LP Gas cylinder should be removed from the heat source. If this is not possible, keep the cylinder cool by spraying water on to it. However, if flames are threatening to engulf the cylinder, the area should be evacuated and emergency services notified immediately.
Building and Energy
Freecall 1800 678 198 (all hours, from anywhere in Western Australia)
During business hours, the calls are diverted to Building and Energy's Cannington Office (08) 6251 1900. Outside of business hours, the calls are diverted to an after-hours answering service. This freecall number only applies to incidents and accidents that occur within Western Australia.
Emergency services
Police Dial 000
Fire Brigade Dial 000
