Sometimes individuals are unhappy with the service they receive. Usually talking to the service provider directly will get the problem fixed. If it does not, then you can raise a complaint with HaDSCO. HaDSCO will listen to you and then talk with you and the service provider to resolve your complaint.
Anyone can make a complaint and you can ask a family member, carer, guardian or advocate to raise a complaint on your behalf. You can , send it by email or request one to be sent to you by post.
Information about HaDSCO is available in different languages on the . Please use the Interpreter Service or National Relay Service if required.
