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Common examples of households with concession cards eligible for the Energy Assistance Payment:

• You are invoiced for your electricity costs direct from an energy company other than Synergy or Horizon Power, such as Perth Energy, WinConnect or Alinta Sales.
• You reside in an apartment, retirement village or caravan park (as a long-stay resident) where management invoice you for your electricity costs.
• You reside on a multi-dwelling lot such as a granny flat or dual key residence and your electricity costs are on-charged to you based on your proportionate use.
• You reside in accommodation with shared facilities and you are charged a separate utility cost that includes your proportionate electricity use. The owner cannot also reside at the property.
• In certain circumstances, you reside in a dwelling where you incur costs for generating your own electricity off-the-grid.

Payment will be made by electronic funds transfer (EFT) directly into an Australian bank account you nominate when you .

If you are eligible to receive the Energy Assistance Payment and another subsidy, the payment will be made as a single amount.

If you need to change your nominated account, complete the change of bank details form.
If the nominated bank account details you provide are incorrect resulting in payment to an incorrect account, RevenueWA will attempt to recover the funds. If recovery of the payment is unsuccessful, you will not be entitled to a duplicate payment.

Apply using our .

If you can't apply online, contact us on 08 9262 1486.

You must authorise us to confirm the status of your concession card with , the and the . You may also need to authorise us to confirm energy usage and supply at your residential address.

RevenueWA may decline an application (or require repayment of any concession already paid) if the Commissioner is of the reasonable opinion that false or misleading information has been provided, or if the eligibility criteria have not been met. You may seek a review of this decision.

Your entitlement to the Energy Assistance Payment is reviewed annually on your anniversary date. Your anniversary date is the date your application is lodged.

We will contact you each year before your anniversary date. You must ensure we have your correct contact details so you receive your renewal notification.

When you receive the notification, review your details and let us know any changes to your circumstances or details. Once we confirm your entitlement, we'll process your payment. We will contact you if we need further information from you.

The rebate amount varies depending on the location and is calculated at the time of application. The rebate amount is multiplied by the number of eligible months for that location.